Proctoring FAQ

Proctored testing enables the College to ensure that academic integrity is maintained during assessments for online courses. Federal regulations also require colleges and universities offering online and distance learning courses to verify student identity. Although all courses are being moved to an online format, not all courses will require proctored testing, please check with your instructor to determine if proctored testing will be required for your course. Though instructors may choose to use alternate testing strategies, they may also permit automated proctoring to ensure test security. Automated proctoring will help to prevent academic honor violations such as:

• Collaborating with others during an exam
• Copying or distributing test items to others
• Testing by proxy
• Using of unauthorized materials

SmarterServices Automated Proctoring – $4
Review+ – $10
ProctorU (Live +) – Varies based on time allotted for exam:

Proctoring Platform Live+ Pricing

FSCJ Assessment Centers – $0. FSCJ students that test at an FSCJ testing center may do so at no cost. Scheduling is done through the SmarterProctoring button in your Canvas shell.

• Google Chrome web browser, version 74 or higher
• Webcam (internal or external)
• Microphone (internal or external)
• Stable internet connect with at least 1 Mbps upload & download speeds

For more information on getting started, please click here.

If you do not have the technology required to test using the automated proctoring system, testing using this system may not be possible. Please work with your course instructor if you are unable to secure the means to use the automated proctoring system. Your instructor may be able to explore alternate testing options.

Beginning April 3, 2020 students will no longer be able to schedule ProctorU appointments from within their SmarterProctoring™ accounts. If you have scheduled an appointment prior to April 3, 2020 you will still be able to keep your appointment even if the appointment takes place after April 3, 2020. If you would prefer to switch to the SmarterProctoring™ system you may cancel your ProctorU appointment for a full refund provided you do so prior to your scheduled test date.

If you need technical assistance during an exam, SmarterProctoring™ offers 24/7 support via live chat. Click the support button at any point before, during or after exams and a SmarterProctoring™ representative will be available to assist. The support button is displayed on all SmarterProctoring™ pages and stays on the page even if you scroll up or down. You can also select the help button at the top of your SmarterProctoring™ dashboard to reach the support live chat.