Submit a Concern

Before You Submit a Concern

You do not need to have everything figured out before contacting the Ombuds Office. It is okay if you are still processing what happened or are unsure what you want to do next.

To help the Ombuds Office better understand your situation, it can be beneficial to share:

• A short description of what is going on
• Important dates or a general timeline
• The names or roles of people involved
• Any steps you have already taken
• Questions, concerns or outcomes you want to discuss

You are never required to provide more than you are comfortable sharing, and you do not need to bring documentation to start the conversation.

What Happens After You Reach Out?

The Ombuds Office provides a voluntary, informal, and student-centered process to help you understand your options and decide what steps feel right for you.

1. 1

   We’ll Respond to Your Message

   A member of the Ombuds Office will contact you within the office’s response timeframe to schedule a conversation or provide next steps.

2. 2

   We’ll Listen

   During your first meeting, the Ombuds will listen to your concerns, ask a few questions to better understand the situation, and explain how confidentiality and the informal process work.

3. 3

   We’ll Explore Options Together

   You do not have to make decisions on the spot. The Ombuds can help you think through possible approaches, including:

   • Communication strategies
   • Understanding College policies or procedures
   • Informal resolution options
   • Referrals to other campus resources
   • Ways to advocate for yourself effectively
4. 4

   You Decide What Happens Next

   The Ombuds Office is voluntary and student-centered. That means you stay in control of your choices and next steps.

   Depending on your situation, the Ombuds may:

   • Help you prepare for a conversation
   • Support problem-solving or conflict resolution
   • Facilitate informal discussions
   • Connect you with helpful campus resources
   • Explain formal complaint or reporting processes if needed

Important Things to Know

• The Ombuds Office is an informal resource and does not conduct investigations or make decisions for the College.
• Speaking with the Ombuds Office usually does not pause College deadlines for appeals, complaints or other formal processes.
• If you are experiencing an emergency or immediate safety concern, contact campus police, the Student Assistance Program or emergency services right away.

 

You Do Not Have to Navigate It Alone

Reaching out to the Ombuds Office does not mean you are filing a formal complaint or committing to any action. Sometimes students simply want a place to talk through a situation, understand their options, or feel heard. The Ombuds Office is here to support you in that process.

Student Concern Form

Faculty/Staff Concern Form