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Information Technology Support Specialist (T.C.)

The Information Technology Support Specialist T.C. prepares students to work in customer support operations, which are an important part of computer operations in almost every company and organization today.

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Program Overview

The Information Technology Support Specialist Technical Certificate (T.C.) will prepare students to work in customer support operations, which are an important part of computer operations in almost every company and organization today. IT support specialists provide technical support and business tool usage advice and guidance to other employees, vendors and business customers for computers, computer systems, software systems and peripheral equipment. These individuals troubleshoot and solve routine technical service and equipment problems by analyzing, identifying and diagnosing errors using established process and procedures and document these events using database systems and track resolution of problems.

Program Roadmap

  • TC Information Technology Support Specialist

Quick Facts

  • Program Code:
    6280
  • Program Access:
    Limited Access Program
  • Degree:
    Information Technology Support Specialist (T.C.)
  • Total Credits:
    18 Credits
  • Online Program: 
  • Financial Aid Eligible: 

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Career Opportunities

Ready to Begin Your Journey?

Join Florida State College at Jacksonville Information Technology Support Specialist (T.C.) program today.

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Questions? Contact admissions.

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Florida State College at Jacksonville is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate and baccalaureate degrees. Florida State College at Jacksonville also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Florida State College at Jacksonville may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org). Florida State College at Jacksonville does not discriminate against any person on the basis of race, disability, color, ethnicity, national origin, religion, gender, age, sex, sexual orientation/expression, marital status, veteran status, pregnancy or genetic information in its programs, activities and employment. For more information, visit the Office of Civil Rights Compliance page.

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