Guest Services Specialist

Technical Certificate

Guest Services Specialist

Food production, sanitation, dining room management and hospitality management

The Guest Services Specialist Technical Certificate (T.C.) program is designed to provide career-oriented students with basic hospitality management principles and hospitality training for food service management jobs and hospitality management jobs. The program provides students with a foundation for building a rewarding guest services career in the food service industry and hospitality industry. Careers from the guest services specialist certificate program include guest service representative, catering manager, restaurant manager and hotel manager.

The program successfully recruits, retains and graduates students utilizing a selective access program, progressing through curricular cohorts.


Program requirements are rooted in competencies developed by the American Culinary Federation Education Foundation (ACFEF) and the Accrediting Commission for Programs in Hospitality Administration (ACPHA) and emphasizes a practical, hands-on application approach to understanding the foundations of culinary arts and hospitality management.


Program Code: 6052

15 Credits

School of Business, Professional Studies and Public Safety
Additional Costs

Must also purchase a knife set, approved chef's uniform, black non-skid shoes and textbooks prior to enrolling in any food production class. Students enrolled in dining room courses will be required to purchase dining room uniforms. Lab Fee (appr. $150)

Financial Aid Eligibility

Financial aid is not available.

(904) 646-2300

View current catalog year program information.

Alternative ways to earn credit

You may be eligible to receive credit toward this degree through Prior Learning Assessment. Examples include industry certifications, certain PSAV programs, credit by examination, or creating a portfolio of learning experiences. For more information, contact an academic advisor or learn more about Accelerated College.

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Degree Options

This certificate articulates directly into the A.S. in Hospitality and Tourism Management degree. Students may pursue one or more certificates to develop or upgrade their skills in a particular field, or pursue the A.S. degree and earn technical certificates while completing the requirements for the degree. Contact an advisor or counselor to determine the career education path that is best for you.

Career Opportunities

Lodging managers ensure that guests on vacation or business travel have a pleasant experience at a hotel, motel, or other types of establishment with accommodations (Bureau of Labor Statistics).

Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages (Bureau of Labor Statistics). 

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