Helpful Resources

Reach the Contact Center by email or calling (904) 646-2300.
To speak with an advisor, visit the Advising website and request a virtual appointment. Advising services are fully available virtually from 8 a.m.-6 p.m. on Monday – Thursday.  Offices will be closed on Fridays during the summer. For the fastest service, make a virtual appointment.
If you are having trouble accessing or navigating Canvas, click here. Find Canvas Support under the Help icon located in the blue global navigation bar. You will find a phone number or link to join a live chat with a Canvas Support representative.
For help with technical issues, visit the HelpDesk to search our knowledge base or contact the technical support team directly at (904) 632-3151 or by email.
Services are available online to assist students with Library and Learning Commons (LLC) needs. The LLCs at Downtown Campus, Kent Campus, North Campus, South Campus, Deerwood Center and Nassau Center are open with limited hours for certain services, including ID badge creation, computer and internet assistance, library materials distribution and course reserves access. View the schedule or make an appointment here. Tutoring services are available online and in-person. Learn more. 
FSCJ offers outdoor wireless access at each of our locations.
Veterans and military-connected students may receive services by signing in for a virtual appointment with a Veterans Advisor. The Military and Veterans Service Centers are closed to walk-in traffic.
Services are available virtually to support all classes until further notice. Students who need accommodations should refer to Student Support Services.
  • Financial Aid: Financial Aid support will be fully available virtually from 8 a.m.-6 p.m. on Monday – Thursday. Offices will be closed on Fridays during the summer. For the fastest service, make a virtual appointment. The summer hours for Student Financial Services are 9 a.m.-5 p.m., Monday-Thursday. Make an appointment here.
  • Emergency Aid: If you are in financial crisis, FSCJ has a number of resources to help. To see whether you might qualify, speak with an academic advisor about one of the following resources: CARES Act, Student Emergency Assistance Fund or Special Needs grants.
You may request food from the FSCJ H.O.P.E. Food Pantries through the website. The staff will work with individual students to arrange for food pickup or delivery to central locations. Additional food resources can be found here.
FSCJ offers free, confidential assistance through the Student Assistance Program for counseling, legal/financial consultation, information on health and wellness, child care, and more. Call (904) 384-1800 (local), (855) 384-1800 (toll-free) or visit fscj.personaladvantage.com.
On a limited basis, Assessment and Certification Centers offer on-campus CASAS, CLEP, Pearson (including GED), TABE, Accuplacer/PERT and the Chemistry Placement Exam. Schedule an on-campus examination here.

We also offer automated proctoring services for many exams, giving you the ability to test at home. Learn more.

Need Assistance?

The majority of on-campus student services are available online, with limited services also available on campus including Academic Advising, Tutoring, Disability Services and more. Access these services through the Student COVID-19 Resources page, or by calling our Contact Center at (904) 646-2300 or by email.

FSCJ bookstores on campus are open with a modified schedule.

We are expanding our face-to-face class offerings with all appropriate safety protocols. Multiple class options are available from online, “live online” or hybrid classes. Be sure to read the class notes when you register. Learn more about the different class types.

FSCJ faculty and staff are experiencing the same uncertainty that you are but we are in this together. We are here for you now and available virtually as we plan a phased approach for the full return of all students, faculty and staff. Check our COVID-19 webpage for the most up-to-date information.