Helpful Resources

Reach the Contact Center by email or calling (904) 646-2300.
To speak with an advisor, visit the Advising website and request an appointment. Advising Centers are open Mon.-Thurs., 8 a.m.- 6 p.m. and Fri., 9 a.m.-noon. For the fastest service, make a virtual appointment.
If you are having trouble accessing or navigating Canvas, click here. Find Canvas Support under the Help icon located in the blue global navigation bar. You will find a phone number or link to join a live chat with a Canvas Support representative.
For help with technical issues, visit the HelpDesk to search our knowledge base or contact the technical support team directly at (904) 632-3151 or by email.
Services are available to assist students with Library and Learning Commons (LLC) needs, including ID badge creation, computer and internet assistance, library materials distribution and course reserves access. View the schedule or make an appointment here. Tutoring services are available online and in-person. Learn more. 
FSCJ offers outdoor wireless access at each of our locations.
Veterans and military-connected students may receive services by signing in for a virtual appointment with a Veterans Advisor.
Services are available Monday-Thursday, 8 a.m.-6 p.m. and Friday, 8 a.m.-noon. Students who need accommodations should refer to Student Support Services.
  • Financial Aid: Financial Aid support is fully available 8 a.m.-6 p.m. on Monday – Thursday and 9 a.m. to noon on Friday. For the fastest service, make a virtual appointment. For Student Financial Services, make an appointment here.
  • Emergency Aid: If you are in financial crisis, FSCJ has a number of resources to help. To see whether you might qualify, speak with an academic advisor about one of the following resources: CARES Act, Student Emergency Assistance Fund or Special Needs grants.
You may request food from the FSCJ H.O.P.E. Food Pantries through the website. Additional food resources can be found here.
FSCJ offers free, confidential assistance through the Student Assistance Program for counseling, legal/financial consultation, information on health and wellness, child care, and more. Call (904) 384-1800 (local), (855) 384-1800 (toll-free) or visit fscj.personaladvantage.com.
On a limited basis, Assessment and Certification Centers offer on-campus CASAS, CLEP, Pearson (including GED), TABE, Accuplacer/PERT and the Chemistry Placement Exam. Schedule an on-campus examination here.

We also offer automated proctoring services for many exams, giving you the ability to test at home. Learn more.

Need Assistance?

The majority of on-campus student services are available online and in-person. Access these services through the Student COVID-19 Resources page, or by calling our Contact Center at (904) 646-2300 or by email.

FSCJ bookstores on campus are open. View the schedule.

We are expanding our face-to-face class offerings with all appropriate safety protocols. Multiple class options are available, including online, “live online” or hybrid. Be sure to read the class notes when you register. Learn more about the different class types.

FSCJ faculty and staff are experiencing the same uncertainty that you are but we are in this together. We are here for you as we plan a phased approach for the full return of all students, faculty and staff. Check our COVID-19 webpage for the most up-to-date information.