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2007-2008 Programs of Study

Office Administration

The Office Administration program enables students to gain skills and knowledge of computer software, office systems, office budgets, customer service and human resources necessary in managing today’s automated offices. Career paths include jobs such as administrative assistant, executive secretary, general office manager, office clerk and receptionist.

There are five options within this program:

Students may choose to pursue an A.S. or A.A.S. degree and earn technical certificates while completing the requirements for the degree, or pursue one or more certificate programs to develop or upgrade their skills in a particular field. Contact an advisor or counselor to determine the career education path that is best for you.

Students may complete a degree in only one of the three specialty track, Office Administration, Medical Office or Office Software Applications. Students who wish to add a second area of specialization after completing a degree should pursue the technical certificate in that area.

Office Management (6359)

Technical Certificate

Earning the Office Management technical certificate will lead to satisfying work as an administrative support clerk, office assistant, junior administrative assistant, or records management specialist. The computer, customer service, and math skills you learn will make you a valuable member of any business office team. If you’re already working, the additional training will enhance your abilities and potential to advance.

Career Opportunities, Rapid Placement

Jacksonville is a city committed to economic development. Organizations are growing and relocating here, and the demand for qualified administrative professionals is high. Florida Community College graduates have a track record for rapid placement. Opportunities are especially strong in customer service, hospital administration, law firms, religious organizations, real estate firms, government offices, car dealerships, hotels, schools, sports teams, libraries, transportation and manufacturing.

Annual Salaries

Entry level salaries in a general office position begin at about $20,000 and can go to the mid-$30,000s with experience. Customer service representatives and legal assistants begin at about $30,000, executive assistants can exceed $40,000 and with further training, business managers in Jacksonville are in the $70,000 range.


Credits earned in this program can be applied towards the A.S./A.A.S. degree in Office Administration.


Estimated cost of tuition is $1,793 (tuition rated for Florida residents, as of 7/07). Contact the program manager for additional costs (textbooks, materials, fees).


Course Number and Title
Required Professional Courses
OST 1100 Keyboarding/Introduction to Word
*CGS 1100 Microcomputer Applications for Business and Economics
CGS 2512 Spreadsheet Concepts and Practices
OST 1581 Professional Development in the Work
OST 1324 Business Mathematics
OST 1336 Fundamentals of Business Communication
OST 1384 Introduction to Customer Service
OST 2771 Word Processing I
OST 2335 Applied Business Communication
  Credit Hours
Total Credit Hours

*CGS 1570 may be substituted for CGS 1100 may be substituted for CGS 1100.

Please see the technical certificate Graduation Requirements.

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