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Florida Community College programs of study

Technical Certificate

Office Specialist (6101)

You can enter any office with confidence after completing the Office Specialist program. Records management, computer skills, customer service basics, and business math are covered. You’ll have the knowledge and skills needed to become a dependable office systems specialist, general office staff assistant, or support clerk. If you’re already in the workforce, you can improve your skill level and job performance.

This technical certificate is included as an option within the Office Administration degree program. Students may choose to pursue an A.S. or A.A.S. degree and earn technical certificates while completing the requirements for the degree, or pursue one or more certificate programs to develop or upgrade their skills in a particular field. Contact an advisor or counselor to determine the career education path that is best for you.

Students may complete a degree in only one of the three specialty tracks, Office Administration, Medical Office or Office Software Applications. Students who wish to add a second area of specialization after completing a degree should pursue the technical certificate in that area.

Expected Job Growth: As fast as the average. The best opportunities will be for those who have knowledge of basic computer applications and office machinery, such as fax machines and scanners, as well as good writing and communication skills.

Starting Salary: According to the Labor Department, median annual earnings of general office clerks were $22,280 in 2002.

Credits earned in this program can be applied to the A.S./A.A.S. degree in Office Administration.


Professional Courses
OST 1100 Keyboarding/Introduction to Word Processing (3)
CGS 1570 Microcomputer Applications (3)
  or CGS 1100 Microcomputer Applications for Business and Economics (4)
OST 1581 Professional Development in the Work Environment (3)
OST 1384 Introduction to Customer Service (3)
OST 1355 Introduction to Information and Records Managment (3)
OST 2771 Word Processing I (3)

Total Credit Hours: 18

Please see the technical certificate Graduation Requirements.

Estimated tuition is $1,100 (for Florida residents, based on fees as of 7/04).


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