Information Technology Support Specialist

Technical Certificate

Information Technology Support Specialist

Hardware and software configuration, technical support and network fundamentals

About Information Technology Support Specialist (T.C.)

The Information Technology Support Specialist Technical Certificate (T.C.) will prepare students to work in customer support operations, which are an important part of computer operations in almost every company and organization today. IT support specialists provide technical support and business tool usage advice and guidance to other employees, vendors and business customers for computers, computer systems, software systems and peripheral equipment. These individuals troubleshoot and solve routine technical service and equipment problems by analyzing, identifying and diagnosing errors using established process and procedures and document these events using database systems and track resolution of problems.

Program Requirements

Outcomes and Career Outlook

This academic program prepares you for the following careers.

Resources and Documents

If the program has documents they will appear here.


QLess Connect

Program Information

Program Code:  6280

Academic Roadmaps

Financial Information

 Financial aid is not available.
Tuition and Fees
Tuition Payment Plans

Contact Information

Phone: (904) 598-5676

*Tuition reflects Florida resident rates and are subject to change. Certain classes that require labs may have additional fees for lab supplies. Additional fees are published in the class schedule