Insurance Customer Service Representative

Workforce Certificate

Insurance customer Service Representative

Insurance and financial services

This state-approved 40-hour Registered Customer Service Representative Workforce Certificate (W.C.) designation could give you an advantage with insurance and financial services company hiring managers. Customer services representative insurance topics include automobile, property, worker’s compensation, health and liability. Earn the Registered Customer Service Representative designation by completing this course with an entirely online customer service course option. Successful completion of the course and end of course exam, provides students with customer service skills, and allows licensure without a state exam.  

Common uses of Registered Customer Service Representative license include customer service jobs as a salaried employee of a general lines (property and casualty) agent or agency that may transact automobile, water craft, home, motorcycle and pet insurance under the supervision of a licensed and appointed general lines agent.

For additional information regarding prerequisites and steps to obtain the license, click here.

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Program Information

Program Code: 5727 

40 Clock/Contact hours


Financial Information

Tuition and Fees: Approximately $117*
Financial aid is not available.

Applications and Forms

Program Fact Sheet  


Contact Information

Phone: (904) 317-3883

*Tuition reflects Florida resident rates and are subject to change. Certain classes that require labs may have additional fees for lab supplies. Additional fees are published in the class schedule