Choose from over 150 degree programs and certificates, including bachelor's degrees in high-demand fields.
FSCJ offers many different degree and certificate programs that can increase your earning potential and open doors to a successful future.
FSCJ provides many courses for continuing education, corporate learning, professional development, industry certifications and personal enrichment.
Center for Civic Engagement
NE Florida Criminal Justice Center
Developmental Education Programs
English Language Programs
Fire Academy of the South
Performing & Visual Arts
Applying for admission is simple. Follow the steps on the link below.
FSCJ's assessment and certification centers can help you reach your goals, whether you’re aiming to further your education, enter the workforce or advance in your career.
There are many types of financial assistance available to students that can help you reach your educational goals.
Student Financial Services
FSCJ is committed to upholding a participatory governance model designed to ensure open communication, collaboration and the continuous program and service enhancement.
FSCJ provides high value, relevant life-long education that enhances the intellectual, social, cultural and economic development of students throughout Northeast Florida.
FSCJ stands out among educational institutions for many reasons. Click on the link below to learn why we are the largest, most dynamic and most influential higher education institution in the area.
Mission, Vision & Values
Policies and Procedures
Public Safety & Security
Serving over 50,000 students, FSCJ provides a comprehensive college experience, including a wide range of academic programming and extracurricular activities.
Student Services emphasizes and promotes a culture of student-centered support services to promote completion and student success.
At FSCJ, our goal is to help you reach yours. From academic advising to benefit support for Veterans, we have the resources that can help you succeed.
Military & Veterans Service Center
Library and Learning Commons
Graduation & Commencement
Student Assistance Program
Student Computing Resources
TRIO Student Support Services
Advanced Technology Center
Open Campus/Deerwood Center
Urban Resource Center
This state-approved 40-hour Registered Customer Service Representative Workforce Certificate (W.C.) designation could give you an advantage with insurance and financial services company hiring managers. Customer services representative insurance topics include automobile, property, worker’s compensation, health and liability. Earn the Registered Customer Service Representative designation by completing this course with an entirely online customer service course option. Successful completion of the course and end of course exam, provides students with customer service skills, and allows licensure without a state exam.
Common uses of Registered Customer Service Representative license include customer service jobs as a salaried employee of a general lines (property and casualty) agent or agency that may transact automobile, water craft, home, motorcycle and pet insurance under the supervision of a licensed and appointed general lines agent.
For additional information regarding prerequisites and steps to obtain the license, click here.
Program Code: 5727
40 Clock/Contact hours
Financial aid is not available.
View current catalog year program information.
You may be eligible to receive credit toward this degree through Prior Learning Assessment. Examples include industry certifications, certain PSAV programs, credit by examination, or creating a portfolio of learning experiences. For more information, contact an academic advisor or learn more about Accelerated College.
Successfully completing this course licenses you for the 4-40 Customer Service Representative (CSR) insurance license. Please note that the State of Florida requires fingerprinting and a background check, which could prevent you from obtaining licensure. View the following Information for Applicants with a Criminal History.
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services (Bureau of Labor Statistics).
The Insurance Claims Adjuster Workforce Certificate will assist students in their quest for an Adjuster License by providing qualifying pre-licensing education to potential adjusters.