It’s Easy to Deal with that Provisioning Profile Notification

Posted by David Dial Fri, March 16, 2012 12:46 pm EDT

Just a few simple steps can clear it from your Apple mobile device.

MyQ is an iPhone and iPad app that has been developed exclusively for use by employees of the College. As such, it is not available in the App Store, and it has not been directly certified by Apple for mass distribution. A provisioning profile is the way our in-house developers authorize MyQ to run on your device.

When you install MyQ, the provisioning profile is automatically loaded to the device, and it must remain on the device in order for the app to run. However, provisioning profiles have fixed expiration dates, and they are not automatically deleted once they have expired. That’s why you may occasionally receive a notification about it.

What To Do

The first step to making this pestering notification go away is to make sure you have the latest version of MyQ. That’s as easy as running MyQ and responding “yes” if you receive a message that there is an update available. This will only work if you are connected to a network. If you do have a connection, and you don’t receive the update message, you are already running the latest version.

Next, exit MyQ and tap the “Settings” icon. If you haven’t chosen to move it, it will be on you home page.

Tap “General.” 

Scroll to the bottom of the general settings area, and tap “Profiles.”

In profiles, you will see at least two profiles; one will be the new profile, and one will be the expiring or expired profile (denoted by red text). Tap the expiring profile and then tap “Remove.”

When you receive a warning message, confirm that you do want to remove the profile… and voilà – no more pestering message until the new profile is about to expire (currently 1/31/2013). If you encounter any difficulties, please contact Learning Innovations at li@fscj.edu.