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(A-Z Index) - Transcript Request
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Welcome Center
Frequently Asked Questions
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Admissions
I attended college credit classes at Florida Community College or Florida State College in the past. Do I need to complete another application for admission?
If it has been more than 12 consecutive months since you have been enrolled in classes you will need update your records by completing a Readmission Application (PDF).
Students seeking readmission after academic suspension or dismissal must follow the procedures for reinstatement outlined in the Standards of Academic Progress section of the Catalog.
Transcripts
Where do I have my transcripts from another institution sent?
Have them sent to: Admissions Office, Florida State College, P.O. Box 2550, Jacksonville, FL 32203-2550.
How do I get my Florida State College official transcript?
We have many convenient ways for you to request your academic transcript (and it’s always free).
- Request Your Transcript Online
If you want to send an official transcript to another school, your home address, or any other address, you can log on to Connections, the College’s online student services site, and make your request online. - Mail Us a Written Request
In requesting your transcripts, you must always include: your full name, former last names, current address, telephone number, your date of birth and dates of enrollment; as well as the name and address of the agency or person who will be receiving your transcripts, and finally, your signature. For faster processing, you may include your social security number. Mail your request to: Student Records Office, Florida State College, P.O. Box 40515, Jacksonville, FL, 32203-0511
- Fax a Written Request
Fax your request to (904) 633-8304, and include all the information mentioned above for a mailed request. - Complete a Request Form on Campus
You can pick up and complete a request form at any campus enrollment services office. At South, Downtown, Kent and North campuses, Cecil Center North and Deerwood Center, the transcript is printed in the business office. At all other locations, the signed request form is sent to the Admissions Office for processing. A photo ID is required when picking up transcripts. - Just Need an Unofficial Transcript?
You can get an unofficial transcript through Connections, the College’s online student services site.
Allow three working days for your transcript request to be processed and mailed via US postal mail or electronically. Transcripts are sent electronically to Florida public community colleges, state colleges and universities. Receipt date of the transcript at the receiving institution is dependent upon the time in which the school checks their electronic mailbox. Electronic transmission can take from one to seven days.
For your privacy and protection, we do not fax transcripts.
No transcript request will be processed until all financial obligations to the college are clear. Certain holds prevent transcript request from being processed.
How are quarter credit hours from an external college converted to semester credit hours and how will they be counted toward my program of study?
One–quarter hour is equivalent to 0.67 semester–hours. A three–quarter credit hour course becomes a two–semester hour course and a five–quarter credit hour course becomes a three and one–third–semester hour course. If quarter hours have been transferred, consult with your academic counselor/advisor to ensure that program requirements will be met.
Financial aid
Where do I go for information on financial aid?
Information on financial aid can be obtained on our Web page. You may also contact the enrollment services office on the campus you plan to attend.
Does Florida State College provide scholarships for students?
Yes, visit the Florida State College scholarships Web page or contact the enrollment services office on the campus you plan to attend.
Registration
When is college credit class registration?
Refer to the dates listed in the class schedule.
May I register at one campus for classes at another campus?
Yes! As a Florida State College student, you can register for classes at any campus or center. Registration can be completed online through your Connections account. If you have questions about registration you can visit the enrollment services office at the campus of your choice.
When is the last day to register?
Refer to the class schedule or check with the campus enrollment services office.
When does the term start and end?
Refer to the Academic Calendar.
How can I get an application or class schedule?
You can apply online or download an application from the Welcome Center. Class schedules are available online.
Distance learning
What is distance learning?
Distance learning includes courses which you take online. For information on distance learning and online learning visit Distance Learning.
How do I register for a distance learning class?
You can register for distance learning classes online through Connections.
Where do I get my books?
Textbooks are available at any campus bookstore or can be ordered online. For more information, visit the distance learning textbooks Web page. For SIRIUS materials, please refer to the SIRIUS Courses section below.
Where do I take my exams?
Most online classes feature exams online. Some online classes require you to come to campus or an approved test location for testing. Details will be covered by your instructor.
Tuition and fees
How long do you have to live in Florida to be considered a resident?
You must live in Florida 12 consecutive months prior to the first day of classes to qualify as a resident.
If my spouse is in the military, do I qualify for in–state tuition and fees?
If your spouse is stationed in Florida on active duty, you and your dependents qualify for in–state tuition and fees.
Drops and cancellations
How do I drop a class in order to obtain a refund?
The easiest way to drop a class is online. You may also drop courses on campus. All drops must be completed by the drop deadline.
When will I get my refund?
Students who have dropped a class or file an approved appeal may be due a refund. Refund checks are automatically generated every Thursday night after the drop and add period for each term. A student with money available can request a refund online through Connections at "my Finances," "my Bank." A refund will be generated for the student during the next check cycle regardless of whether or not the drop and add period has passed. Students can also request a refund at the campus business affairs office. Students paying by check must wait 14 days from receipt of the check before a refund can be issued. Refunds are deposited into either the students existing bank account or into the FSCJ Refund Card. Students should visit FSCJ Refund Card to choose how the refund should be deposited. Students who do not choose direct deposit will receive a check 14 days from the date of refund. If you would rather have a refund processed to the credit card originally used to pay your tuition, please contact your campus business affairs office.
When is the last day to drop a class?
Refer to the Academic Catalog listed in the catalog.
My class was cancelled. How do I get my refund?
Refunds are deposited into either the students existing bank account or into the FSCJ Refund Card. Students should visit FSCJ Refund Card to choose how the refund should be deposited. Students who do not choose direct deposit will receive a check 14 days from the date of refund. If you would rather have a refund procesed to the credit card originally used to pay your tuition, please contact your campus business affairs office.
Books
How much do books cost?
Books vary in price, but $80 per credit hour is a good benchmark. For SIRIUS materials, please refer to the SIRIUS Courses section below.
When does the bookstore buy back books?
This varies from term to term; check with the bookstore.
SIRIUS courses
Where and how do I acquire texts and instructional materials for my SIRIUS courses?
All SIRIUS course materials are purchased at the time of registration (digital materials are included in the price of the tuition). Once you have paid your college tuition and fees, you will have access to the course materials in Blackboard and through Connections to the code required to download the SIRIUS e-book.
If you have not already downloaded the MyScribe application and your e-book for this course, please view your schedule in Connections for your CaféScribe code and instructions. Note: Students can only print 50 percent of the e-book due to copyright laws.
A printed copy of the e-book is available for $24.95. This is available at any campus bookstore.
Who do I contact if I need help with CaféScribe?
Quick tutorials and instructions on how to get started with CaféScribe are available online. If you are having difficulty with the downloading, installation, or operation of MyScribe/CaféScribe and would like more in-depth help, please contact Customer Support at 1 (877) 612-2233 or visit the customized support page.
Parking
Is there a parking fee?
Yes, there is a parking fee included with your tuition and fees. If you do not use the Florida State College parking facilities at any campus or center, you should submit a parking fee waiver at any enrollment services office prior to registering for classes.
Information
Who can I contact if I don’t know what to do to resolve a problem?
Contact a counselor or advisor within the campus counseling/advising office or call the Welcome Center at (904) 359-5433.
Graduation
What must I do when I am ready to graduate?
Be registered in your last remaining classes. Go to Connections. Sign on “Online Student Services.” Under the section “My Academic History” select degree audit. Choose the “degree audit” option at bottom of the screen. View your degree audit and check your “Graduation Status Messages.” If there are outstanding requirements listed, see your academic advisor for assistance. If your “Graduation Status Messages” states that you are ready to graduate, your degree will automatically be awarded and reflected on the transcript five days AFTER the term ends. (For the fall term, degree messages will be placed on the transcript during the first week of January.)
When will I receive my diploma?
Diplomas are mailed to students who have graduated within six weeks after final graduation.
What are some holds that may keep me from graduating?
- Financial hold.
- High school transcript or external college transcript not received.
- “I” grades.
- GPA less than 2.0.
Students who currently have an associate degree or higher
If I currently possess an associate in arts degree from a college outside the state of Florida, can I pursue another degree at Florida State College?
Yes. We will evaluate transcripts from the other institution(s) where you completed your previous degree and award credit that is applicable to the degree you seek at Florida State College.
Do I have to take the college placement test?
In the transcript evaluation process, if Florida State College agrees to accept math and/or English classes from your previous college(s) as equivalent, you will not be required to take the college placement test for these subject areas.
How long does the transcript evaluation process take? Can I take any courses while waiting for those results?
Once you enroll in your first set of classes the transcript evaluation process will begin. We will evaluate your transcripts as they are received and you will be notified by mail when each evaluation is completed. You can start taking classes prior to the completion of your transcript evaluation.