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Workforce Education

911 Public Safety Telecommunicator

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Program Overview

 

Hybrid nine-week course

(For individuals who are not yet employed by a public safety organization)

Students will be required to be at the Criminal Justice Center at North Campus every other Saturday from 8:00 AM – 12:00 PM. The nine-week hybrid course will allow students to not only prepare for the state exam but also to have weekly live simulation with 911 phone, radio and Computer Aided Dispatch (CAD) system. Both the online 911 dispatcher training and simulation are conducted by instructors with over 25 years of experience as PSTs in police, fire and rescue. Upon completion, the student will receive a certificate of completion and become eligible to take the Department of Health state exam to become a state certified 911 Public Safety Telecommunicator. Students will be required to submit a completed demonstrated competencies check book (provided).

Hybrid Course Dates:

April 6 – June 12 (online), with in-person sessions on Saturdays at FSCJ North Campus from 8:00 a.m. to 12:00 p.m. on 4/11, 4/18, 5/2, 5/23, and 6/6.

Tuition for this course is $950 per person.

Online nine-week course

(For public safety telecommunicators that are currently employed by public safety organizations)

Participants will engage in online class work and be required to have supervisors sign off on their ability to demonstrate necessary skills.

Tuition for this course is $550 per person.

Registrations: law.enforcement@fscj.edu
Instructor: Kathy.Baum@fscj.edu

2026 Online Course Dates:

Spring:
April 20 - June 21

Summer: 
May 25 - July 26
June 29 - Aug 30
Aug 3 - Oct 4

Fall
Sept 7 - Nov 8
Oct 12 - Dec 13

 

Downloads

State of Florida program details

If you have trouble accessing this document and need to request an alternate format, please contact law.enforcement@fscj.edu.


Quick Facts

  • Program Code:
    CWN 0250
  • Hours:
    232
  • Cost:
    $950 (Hybrid) $550 (Online)
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Areas of Study

Available Classes

Review available sections and choose the term that works best for your schedule.

Summer 2026

Term 2265
2 classes
Available classes for 911 Public Safety Telecommunicator during Summer 2026
Delivery Method Section Class Starts Meeting Times and Locations
Online 3952
CWN 0250
Jun 29, 2026
Lecture - 3952
Meeting DatesTimesDays of the WeekBuilding and Room
Jun 29, 2026 - Aug 30, 2026 Online - All activities online
Online 3953
CWN 0250
Aug 3, 2026
Lecture - 3953
Meeting DatesTimesDays of the WeekBuilding and Room
Aug 03, 2026 - Oct 04, 2026 Online - All activities online

Ready to Get Started?

Register for Florida State College at Jacksonville's 911 Public Safety Telecommunicator program today.

Register

Questions?

law.enforcement@fscj.edu
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