Insurance Customer Service Representative

Career Certificate


Insurance and financial services

About Insurance Customer Service Representative (4-40) (C.C.)

This state-approved 40-hour Registered Customer Service Representative Career Certificate (C.C.) designation could give you an advantage with insurance and financial services company hiring managers. Customer services representative insurance topics include automobile, property, worker’s compensation, health and liability. Earn the Registered Customer Service Representative designation by completing this course with an entirely online customer service course option. Successful completion of the course and end of course exam, provides students with customer service skills, and allows licensure without a state exam.  

Common uses of Registered Customer Service Representative license include customer service jobs as a salaried employee of a general lines (property and casualty) agent or agency that may transact automobile, water craft, home, motorcycle and pet insurance under the supervision of a licensed and appointed general lines agent.

For additional information regarding prerequisites and steps to obtain the license, click here.

If you are considering employment in a state other than Florida, click here to ensure the program curriculum meets the requirements to sit for licensure or certification testing in that state.

Program Requirements

Outcomes and Career Outlook

This academic program prepares you for the following careers.

Resources and Documents

If the program has documents they will appear here.

Fact Sheet


QLess Connect

Program Information

Available Online

Program Code:  5727

Academic Roadmaps

Financial Information

Tuition and Fees: Approximately $117*
 Financial aid is not available.
Tuition and Fees
Tuition Payment Plans

Contact Information

Phone: (904) 317-3883

*Tuition reflects Florida resident rates and are subject to change. Certain classes that require labs may have additional fees for lab supplies. Additional fees are published in the class schedule